Web-based crm suite

Microsoft is offering up some new details on its upcoming Dynamics Live CRM tool, a competitor of Salesforce.com and an upgrade from its existing Dynamics CRM product. Some points of differentiation will start with the price. Dynamics Live is set to be offered at a considerably lower price than Salesforce, at $44 monthly for the professional version and $59 monthly for the enterprise version, per user. Still not cheap, but less expensive than most others. What’s more, Microsoft is incorporating a revenue-sharing model, letting industry parters earn a portion of annual revenue generated from subscriptions. ***

Yesterday 37signals founder Jason Fried posted about the team"s upcoming contact management app called Highrise. The goal of the app is to help you manage contact information in a better way than relying on Post-its or your current software-based customer relationship management (CRM) tool. Think of it like a ***

PeopleSoft is branching out in the lucrative market for customer relationship management software. The Pleasanton, Calif.-based software maker is getting ready to unveil new features of its customer interaction center application and the ability for companies to access customer, sales and marketing software from WAP (Wireless Application Protocol)-enabled phones. PeopleSoft, which makes Web-based software that automates business activities in areas such as financials, human resources, sales and manufacturing, said a formal announcement is slated for later this week. The customer interaction center, which is part of PeopleSoft's ***