Voip integration

Microsoft today unveiled its next-generation Communications Server product that will allow users to replace their existing phone systems with Microsoft’s software. It’s about time Redmond pushed its VoIP offering further. The product, which goes on sale in February 2009, replaces a PBX system with Microsoft’s VoIP software on a server, allowing employees to make calls to any phone number, to make calls from within Microsoft documents and adding audio conferencing.The VoIP functionality and integration with Microsoft’s SharePoint product is Microsoft’s answer to the challenge Cisco is offering in the unified communications space. It has some nice features, especially the ability to use presence awareness, VoIP and IM on select mobile phones. ***

If your business hasn't already integrated VoIP in some form or fashion, why not? What's holding you back? I find that every forward-thinking business I work with, both large and small, has recognized the value of voice and data integration and already made some move to shift heavily to some integration of VoIP technologies into their corporate voice services. It's not a cutting edge, dirsuptive techonology any longer. IUt's a sustainable, proven mainstay of voice services.VoIP has passed well beyond being a disruptive technology, into the space of a sustaining one.