There’s one month left of Summer, and whether you spend these
dwindling days basking on the beach or languishing at the office,
sometimes you just need to unplug for a few hours. So if you want to spend your spare time boning up on the
blogosphere, you’re in luck. There are a bunch of books that can help
improve your thinking about the value of social media to the
enterprise. With that in mind, here’s a short list of some of that excellent social media related reading:
Forrester analyst Josh Bernoff and his former colleague, Charlene
Li, have assembled an excellent primer on social media and the
enterprise. It’s all here, from how to create a strategy to how to find
your community with a host of case studies sprinkled throughout for
good measure. They’ve even got a blog to keep the conversation going long after you’ve finished the tome.
NYU prof Clay Shirky takes a macro view at how changes in society,
business and technology are shaping the way we gather online and
communicate. What sets this book apart are the concrete examples
illustrating this change and the implications for both organizations
and individuals. For a taste of what to expect, check out his presentation from this year’s Web 2.0 Expo.
We’ve written about how to measure social media ROI for business
before, but analytics expert Avinash Kaushik takes it to the next
level in this book that, while over a year old, still addresses a
myriad of measurement issues facing corporate communicators. In plain
English, Kaushik deconstructs web analytics and presents actionable
tactics to help formulate a measurement plan for your company.
Blogger and media consultant Paul Gillin
has been writing about social media and the enterprise for quite some
time, In this book, he’s shares how organizations can speak directly to
customers by leveraging a host of social media tools and tactics. Like
many of the authors on this list, Gillin packs a plethora of real world
corporate case studies in between the pages to help hammer home his
point.
Every good list has to have a dark horse, and that’s where this book
from New School professor and information specialist Robert Berkman
comes in. The first step for companies that want to participate in
social media conversations is to understand where those conversations
are happening, who’s leading them and what topics are being discussed.
This book provides the blueprint for finding your community.